Cairns Private Hospital
Part of Ramsay Health Care

Your stay

Cairns Private Hospital is located close to the city centre and one street away from the Cairns Esplanade. The hospital is a 141 bed acute care facility offering a range of services including Surgical, Medical and Women’s Health Units, Coronary Care, Day Surgery, Renal Dialysis, Oncology, Cardiac Catheter Laboratory and Sleep Disorders Clinic.

A friendly and relaxed manner is an outstanding feature of our approach to Hospital treatment. Our goal is to provide a healthcare program to meet your specific needs.

FOR YOUR COMFORT & CONVENIENCE

Accommodation for relatives

There are a number of accommodation options for relatives close to the hospital. If you require more information please telephone the hospital on (07) 4052 5200.

Bed allocation

We have a range of accommodation including:

  • Single rooms with shower and toilet facilities
  • 2 or 4 bed rooms with shared shower and toilet facilities
  • Children’s Ward with shared facilities
  • Day Patient with shared facilities
  • High Dependancy / Coronary Care Unit with shared facilities

All of our accommodation is classified as private and it is our aim to accommodate you as comfortably as possible. Single room allocation is based on Clinical need, as determined by the Clinical Nurse Manager in each area.

Call button

Should you require anything at anytime, please do not hesitate to call the nursing staff via the nurse call button located in the bedside handset. Our staff will endeavour to answer the call as quickly as possible.

Feedback

In our commitment to providing quality care and excellence in customer service, we welcome your feedback. Any comments, complaints or suggestions for improvement can be made via informal or formal processes. Verbal feedback, customer surveys and the Health Ombudsman brochure located at each bedside are part of Cairns Private Hospital’s commitment to implement effective communication arrangements with our customers.

Hospital kiosk

The Kiosk is located in the front foyer of the hospital. Sandwiches, hot snacks, beverages and confectionary are available, as well as newspapers and magazines. The Kiosk is open to patients and visitors.

Meals

All meals are cooked fresh on site and our meal service provides a wide variety of choice. You will be given a menu daily from which to make your selection.

Parking

Fifteen minute set down parking is available adjacent to the main entrance using the car park entry on Lake Street. Longer-term parking is available on Abbott Street, Lake Street and Upward Street.

Pastoral care

One of the things that sets Cairns Private Hospital apart as a caring institution is the recognition of patients’ spiritual as well as physical needs. Our Pastoral Care Associates are available to provide support to patients and their families regardless of religious beliefs. Your own clergy person is also very welcome to visit.

Personal laundry

Your needs in this area are best arranged with family and friends as the hospital has no facilities to cater for this.

Pharmacy

Medications are provided by a privately owned and operated pharmacy offering a 24 hour service to the hospital. Please notify staff prior to your admission if you hold any entitlement cards, which may reduce pharmacy costs e.g. Pension, Health Care, Safety Net, Veteran’s Affairs, Senior’s Card. Please bring these cards with you when you come for admission.

Smoking

Smoking is not permitted within the hospital.

Read more about Smoke Free Campus.

Telephones

Telephones are provided at the bedside of each patient and are direct-dial for local, STD, ISD, and mobile calls.

Television

Individual televisions are provided by each bedside. A single handset by your bed allows you to select any of the local free-to-air television and radio stations.

Visiting hours

We request that the following hours be observed: Daily 11.00am to 1.00pm and 4.00pm to 8.00pm. Rest is an important part of recovery from illness or an operation and our visiting hours have been set to allow our patients the opportunity to enjoy the benefits of an afternoon rest.

We do ask that you be considerate to others in the hospital. Lots of noise and many people can be very distressing to some patients. Please respect their need for rest and privacy. Children are very welcome but they must be supervised by an adult at all times.

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