Cairns Private Hospital
Part of Ramsay Health Care

Pre Admission

Our dedicated team of professional staff are committed to providing patients with the highest standards of care. Throughout our patients’ stay, from pre-admission to discharge, each patient will be treated with the utmost respect and dignity.

Pre-admission is an important part of your hospital care. To ensure we can confirm your admission, financial and other arrangements, we ask that you:

  1. Fill in the online admission form, or deliver your completed paperwork to the hospital at least 7 days prior to your hospital admission.

    Please have the following ready when you fill in your admission form:
    1. Personal/next of kin details
    2. Medicare card
    3. Funding details (i.e., DVA, Private health insurance, WorkCover or self-funding)
    4. Benefit details (i.e., pharmacy benefit card or pension card)
    5. Item numbers if these were quoted by doctors’ rooms
    6. Information your doctor supplied to you re implantable medical devices (eg prosthetic and disposables) – If applicable.

  2. If you have any concerns with step 1, please telephone 4052 5200 between 9.00 am and 5.00 pm or send an email to onlinepreadmission.cph@ramsayhealth.com.au

If you have private health cover, please contact your health fund prior to check for any excess or waiting periods. We know that health and billing charges can be difficult to understand and we are happy to assist in any way we can, however, we also advise that you seek clarification from your doctor and health fund.

You may be contacted by telephone prior to your day of admission by our Pre-admission Nurse. If you are contacted:

  • A brief medical history will be taken and admission and discharge details discussed.
  • Please take this opportunity to discuss any concerns regarding your admission

Your doctor will notify the hospital of the date of your procedure / operation and inform you of your day and time of admission. Your doctor will also explain your procedure or operation and complete the consent form with you.

If you are having a major surgical procedure you may be asked to attend a pre-admission clinic at the hospital so the nurse specialist can speak with you about your hospital stay, your operation, previous surgical and medical history, what to bring to hospital, as well as allay any concerns you may have.

It is a very valuable service in respect to your entire stay in hospital.

Discharge planning will also be addressed at this clinic (i.e., who will care for you at home on discharge, who will take you home etc). You are welcome to bring a relative or friend to this clinic.